Frequently Asked Questions 2018-12-06T23:42:30-06:00

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Frequently Asked Questions

Are you accredited? If so, by who? What services have been accredited? 2018-11-16T02:25:50-06:00

We are internationally accredited by The Commission on Accreditation of Rehabilitation Facilities (CARF). Our certification document can be viewed here.

We are accredited for the following service:

  • Detoxification/Withdrawal Management: Alcohol and Other Drugs/Addictions (Adults)
  • Residential Treatment: Alcohol and Other Drugs/Addictions (Adults)
  • Residential Treatment: Integrated: AOD/MH (Adults)
What is the size of your program? 2018-11-16T02:10:11-06:00

Our primary treatment program can accommodate 18 clients. Our extended care program accommodates 12 in the men’s program and 8 in the women’s program. Vista Taos offers medically supervised detox with licensed medical staff on call 24/7. With masters level therapists on staff, clients will receive dedicated, individualized treatment suitable to their unique histories. Each client will have individual therapy at least once a week and has the opportunity to participate in group therapy 3-4 times a week.

Are you a member of any professional associations? 2018-12-06T23:44:26-06:00

Yes.  We are members of the National Association of Addiction Providers.  You can view our membership by visiting

We are also CARF certified, members of the Better Business Bureau, and verified with Psychology Today.

How long has Vista Taos been in operation? 2018-11-16T02:16:03-06:00

Vista Taos has been treating substance abuse for 20 years, is family owned, and not part of a larger corporation.

Who is the ideal client? 2018-11-16T02:10:11-06:00

Adult men and women struggling with alcohol and/or drug addiction with or without co-occurring disorders. We are a voluntary program that works alongside clients to help them start their journey to recovery.

Is your program 12-Step based 2018-11-16T02:10:11-06:00

Our program is 12-step based. Clients also participate in individual and group therapy deigned to complement their recovery. Ancillary therapies are provided to support each client’s recovery. These include yoga, massage, acupuncture, equine assisted learning, spiritual guidance, and outdoor activities.

Do you have a medical director on staff? Are they certified by the American Society of addiction Medicine? 2018-11-16T02:12:50-06:00

Yes.  Our medical director is highly experience in the field of addiction and is a Fellow with The American Society of Addiction Medicine and is Certified by The American Board of Addiction Medicine.  Please view our premier clinical team on our staff page.

What qualifications do your clinicians have? Are group and individual counseling sessions provided by Masters level staff? 2018-11-16T02:12:54-06:00

Our Clinical Staff our highly experience and hold masters and doctoral level degrees in their fields.  Please view our staff page to see individual staff experience.

Are you in-network with my insurance company and how much will it cost? 2019-06-12T15:13:43-05:00

We work with all commercial insurance plans and are in-network with several large carriers including, but not limited to Blue Cross Blue Shield, UnitedHealthcare, Presbyterian Health, and New Mexico Health Connections. The cost of treatment with insurance varies greatly depending on the plan. We can only know what your copayment and deductible will be after pre-authorizing with your insurance carrier. Due to the high quality of care at our facility, we are not able to accept medicaid or medicare, however, we can still point you in the right direction if you are needing assistance finding a place to get help. Give us a call and we’ll verify your insurance and give you some resources that may be useful.

Are you State licensed, and for what levels of care? 2018-11-16T02:10:29-06:00

We are internationally accredited by The Commission on Accreditation of Rehabilitation Facilities (CARF) and are licensed to do business by the appropriate state agencies, however, there is no specific government license in the state of New Mexico for Substance Abuse Treatment Centers.

What are your placement criteria? 2018-11-16T02:10:11-06:00

Potential clients must first meet the criteria for substance use disorder which is determined by our clinical team.  This will happen over the phone or in person and involves fully understanding a person’s history and making sure the program is a good fit for their situation.  Secondly, clients should be able to cover the cost of treatment either through insurance, self-pay, or other means.  Give us a call to discuss your insurance coverage and arrangements available on an as-needed basis.

Under what conditions will a patient be discharged or referred to alternate care? 2018-11-16T02:10:11-06:00

We refer a client to a higher level of care if our facility is not the right fit for what a client needs.  Vista Taos does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, and marital status. The reasons for an early discharge or referral may include clinical, medical, psychological, financial, or other health related reasons.

What is your procedure for referring to other treatment providers? 2018-11-16T02:10:10-06:00

We refer to other providers as needed and always attempt door to door transfer.  Many referrals occur before a client has entered our program and may occur over the phone.

Do you treat other medical and mental health conditions? 2018-11-16T02:16:03-06:00

Vista Taos is accredited to treat substance addiction including, but not limited to, alcohol, methamphetamines, heroin, crack, cocaine, marijuana, prescription drugs and other opioids, and any other substance that could be abused and is a primary diagnosis.  Vista Taos does not treat other medical or mental health conditions.

What evidence-based practices are used? 2018-11-16T02:10:10-06:00
What guidelines are followed for conducting drug screenings? 2018-11-16T02:16:02-06:00

Drug screenings are routinely conducted at admission and discharge, and randomly throughout the program. Vista Taos follows the ASAM guidelines for drug screening and has a medical director on staff that is certified by ASAM.

Does Vista Taos provide family counseling? 2018-11-16T02:10:10-06:00

Yes, Vista Taos offers a complimentary monthly family program and we believe that involving the family in a client’s recovery is necessary to build a strong foundation for a new, sober life. This 3-day family program helps families understand and experience how family dynamics influence addiction and the health of each family member. There is no cost to attend.

What types of support services are provided after treatment? 2018-11-16T02:10:10-06:00

Transitional living is strongly recommended for all clients to help them navigate back into everyday life. If a client is unable to be a part of the transitional living program, we attempt IOP to help clients be most successful. Clients who join the transitional living program experience increased success rates and have better long term recovery.

Does Vista Taos have an alumni program? 2018-11-16T02:10:10-06:00

Yes, we make every effort to remain in contact with alumni and have annual alumni gatherings. We encourage alumni to contact us if they need any resources or would like help connecting with support services. We love hearing from alumni!

What types of discharge planning are used? 2018-11-16T02:10:10-06:00

We always work with referring therapists and always provide the most care possible upon discharge

What about your sober living home or recovery residence? 2018-11-16T02:26:31-06:00

Our two sober living houses, Casa Feliz (men) and Casa Vida (women) are staffed 24-7. The clinical programs are led by masters level clinicians who understand the needs of the each client.

Vista Taos will continue to follow the CDC guidelines regarding COVID-19. Visit, for more information.